we've reached the age of "gimme, gimme, i deserve the best right outta the gate" & if an employer doesn't comply, they scream to the gov for the freebies they 'deserve'... geeze, the future is dimming at an alarming rate!!!
You are correct in noting that she is not highly skilled; and that may be a part of the problem. Still, at my final job, prior to retirement--I worked there almost 17 years--I got paid personal days (plus four weeks of paid vacation). And I have only a high-school education.
That is the problem. She's working in an entry level job. Entry level, low skill jobs are designed for those entering the work force. What do you think the retirement package looks like for a drive thru teller? The answer is, of course, that drive thru teller isn't a job designed to take you to retirement. You're missing an important point here: these jobs have never come with benefits at any point in history. There are millions of open high paying jobs in this country. Why doesn't she apply for one of them? The answer is she probably hasn't put in the effort needed to get a better job.
Good grief - I worked at Carl's Jr. for a few years and never had paid personal days off. Usually if I needed a day off I traded with someone else. Now as a teacher, I got ten to twelve days a year, and they accumulate. I almost never take them, so I have 170 days available right now. If it hadn't been for my breaking my back a few years back and taking half the year off, I'd be well over 250.