Firefox problems

Discussion in 'Computers & Tech' started by garyd, Nov 22, 2017.

  1. garyd

    garyd Well-Known Member

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    The short of it is simply this after the most recent download/update I get to my book marks as easy as ever but I am completely unable to search anything Anyone got any ideas on how to fix this crap? By the way it also seems to have scrambled the microsoft browser as well. Every search I do comes back with some crap about your server is not secured.
     
    Last edited: Nov 22, 2017
  2. Sallyally

    Sallyally Well-Known Member Donor

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    That's interesting- Firefox seems to have disintegrated on my computer an has been replaced by Chrome. I thought I'd caused it(somehow), maybe not.
    I wonder if anyone else has had issues.
     
    Last edited: Nov 22, 2017
  3. garyd

    garyd Well-Known Member

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    MIne is showing searched by google but with no header unless you do a search. It won't let me contact fire fox either to report the problem.
     
  4. Sallyally

    Sallyally Well-Known Member Donor

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    Have you just done a Windows 10 upgrade?
    My husband thinks it might have something to do with Windows 10.
    Have you tried reloading it? I haven't- too lazy. We can't be the only two if it is this.
     
  5. Diablo

    Diablo Well-Known Member

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    Firefox has been a complete disaster since the last patch. It's only now getting sorted out.
     
  6. Sallyally

    Sallyally Well-Known Member Donor

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    Thank you.
     
  7. DoctorWho

    DoctorWho Well-Known Member

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    Wow, I used Firefox long ago, then it got way tedious and
    I S-dumped it.
     
    Last edited: Nov 23, 2017
  8. Injeun

    Injeun Well-Known Member

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    As a backup browser to Google Chrome, I'm running Firefox Quantum, version 57.0 on Windows 10, and it seems to be without issue. The search box is working perfectly. I also have Vivaldi, Edge, and Opera. I think I'm a browser pack rat.
     
    Last edited: Nov 23, 2017
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  9. Injeun

    Injeun Well-Known Member

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    (The first one is the most obvious and easy to fix.)
    Chosen solution
    When you get this for pretty much all secure sites, the problem usually is one of the following:

    (1) Error in your system's date, time, or time zone, which throws off certificate validity checks. Sometimes allowing computers to use an internet-based time source can introduce this problem.

    (2) Firefox not being set up to work with your security software that intercepts and filters secure connections. Products with this feature include Avast, BitDefender, Bullguard, ESET, and Kaspersky; AVG LinkScanner / SurfShield can cause this error on search sites.

    If you have any of those specific security products: check this support article: How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites.

    (3) On Windows 10, Firefox not being set up to work with the parental control software Microsoft Family Safety. (To test by turning it off, see: http://windows.microsoft.com/en-us/wi.../turn-off-microsoft-family-settings)

    (4) Malware on your system intercepting secure connections.

    If none of those ring a bell:

    You could inspect a sample certificate to see whether that points to the culprit. If you want to try that now, here's how I suggest starting:

    Load my test page at: https://jeffersonscher.com/res/jstest.php

    You likely will get an error page. Expand the "Advanced" button and look for an Add Exception button.

    Note: You don't need to complete the process of adding an exception -- I suggest not adding one until we know this isn't a malware issue -- but you can use the dialog to view the information that makes Firefox suspicious.

    Click Add Exception, and the certificate exception dialog should open.

    Click the View button. If View is not enabled, try the Get Certificate button first.

    This should pop up the Certificate Viewer. Look at the "Issued by" section, and on the Details tab, the Certificate Hierarchy. What do you see there? I have attached a screen shot for comparison.https://support.mozilla.org/en-US/questions/1130326
     
    Last edited: Nov 23, 2017
  10. garyd

    garyd Well-Known Member

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    Thanks in the end it turned out to be Malware and it was effecting any and all sites not listed in my bookmarks. Even sites for really old games like Might and Magic 7 and Icewind dale enhanced...
     
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  11. Injeun

    Injeun Well-Known Member

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    Whoa! Hope you got it disinfected.
     
  12. garyd

    garyd Well-Known Member

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    I did. By the way got the new and apparently legitimate Firefox update in yesterday. It appears awesome.
     
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  13. Hoosier8

    Hoosier8 Well-Known Member Past Donor

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    I tell everyone this time and time again but rarely does anyone take the advice.

    There is a software product called Sandboxie. I have been using it for years now.

    You can run your browser in it. It creates a sandbox to run it in and when you are done it erases all traces of activity. The sandbox is like a virtual drive.

    If you get infected by malware during browsing it is all erased when you are done.

    Since using it I have been warned of infection by my virus protection but all traces are gone when I shut down the sandbox. This also protects you from new viruses and malware your protection might not know of yet.
     
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  14. Injeun

    Injeun Well-Known Member

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    Does sandboxie slow down your browsing? Will it work on a system with 8GB of memory?
     
  15. waltky

    waltky Well-Known Member

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    Firefox works better w/ Linux Mint 18.3
     

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