Fitbit, warranty fraud, and hijacked accounts

Discussion in 'Computers & Tech' started by tsr, Jan 7, 2016.

  1. tsr

    tsr New Member

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    By:Zeljka Zorz Managing Editor
    Online account hijackings usually end up with the account owners being the main victims, but there are fraudsters out there who are more interested in ripping off companies than end users.

    Case in point: recent warranty fraud attempts aimed at Fitbit, the company that creates and sells a range of wearable activity/fitness trackers.

    In the last few months of the past year, the company's customer service employees were bombarded with emails apparently coming from registered customers who bought one of their devices, claiming their device is not working as expected, and asking that the product be replaced.

    Seeing apparently nothing wrong with the request - the email came from the email address associated with the registered customer, and contained correct information about the sold device - customer service approved many of the requests and sent a new device to the address provided by the scammer.

    Full Article Here: http://www.net-security.org/secworld.php?id=19298
     

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