Papa John's Store Calls Woman Racial Slur In Receipt

Your evangelism might have the same effect.
But the business owners responsibility is to the business.
The kid has to go.

 

Taking him aside and telling him why "*****y eyes" is not acceptable and then administering some consequences is much less likely to make this kid jaded than just throwing him under the bus.

Businesses are better off when they treat their employees with some dignity and respect. In this case unfortunately, with the PR, they had no choice but to fire him.

 

A customer deserves not to be insulted. Sounds like Papa John's dealt with this the right way by firing the worker.

 

Hardly original. I recall hearing that in about the third grade, which was in the early 1970s.

 

As I have stated previously, a lot depends on the motivation of the employee. If he was trying to be mean to a customer then that is certainly a fire-able offense. According to the assistant manager that was not the case. *****y Eyes doesn't sound mean to me, the customer says it didn't make her mad. I think this was just an ignorant kid that needs a slap upside the head. I've been called a lot worse than that. PR mandates the firing.

 

enough said.

 

oh really?

http://www.nydailynews.com/new-york/papa-john-customer-pizza-joint-called-a-*****-article-1.1002304

you took quite a streeeeeeetch with her quote.


how Christian of you.

 

Yeah, that sounds like a pretty reasonable response from the girl. It was a stupid and annoying thing for the kid to do, but not worthy of a national story. Sounds like she also found it annoying and a bit rude. The kid should have been confronted with his stupidity and slapped upside the head. I don't think the kid did this to be mean. Of course would need to talk with the kid to be sure. Chinese eyes are in no way a bad thing.

The Christian response would be to try and set the kid straight, not destroy him. We all fall short of the glory of God. Fortunately there is forgiveness and restoration available. It sounds like you don't believe in forgiveness.

 

i can' judge if you will be forgiven. only evangelicals believe they know who will or wont be forgiven.

 

You don't like Dumbo or his mentor either? Why would one denote that he's colored by his screen name on a board? Would that be all he has in life?

 

In personal life, we choose to buy from Bill's business instead of Ted's. If Bill turns out to be an ugly racists, we have no requirement to help build Bill up and many of us would simply choose to buy from Ted in the future -- tossing Bill aside.

Firing a kid that's undermining your business without consideration to the implied responsibility of the employer to "build up" the kid's ethics or "help [him] grow" into less of an idiot is consistent with practicing "the same ethics at work as ... in their personal life."

 

The same reason that someone might denote he's a conservative, American, carpenter, veteran, taxpayer, or Raven's fan in his screen name or icon? And no, few do that because it's all they have in life.

 

No one is taking exception to the word Chinese. The 'bad thing' is the word *****.

 

"*****y Eyes," which to me in no way has the same connotation as calling someone a ***** (a term I've never heard anyone use in my life). The kid was just describing her nice eyes and used bad terminology. It ain't a crisis. Slap him upside the head, tell him to never do it again, if she heard it make him grovel and apologize and then get back to work. Unfortunately because it went viral you've gotta fire the kid.

 

Yep, I'd buy from Ted.

As I have said consistently, when the kid's actions undermine the business you've gotta let him go. If not and you have the ability to help the kid instead of throwing him under the bus, then that would be the ethical path.

 

There is a lot of racism against Asians in America. I know this because my wife is Asian and everyone always gives me a dirty look when I tell them where she is from believes they all assume Asian women are maids to their husband's and are submissive. Many people think I married a woman from Asia only because I want a maid. I can see the thought in their eyes when I tell them where she is from. It pisses me off to the point where I don't even talk about my wife's origins anymore.

 

The ability, but not the responsibility. It's not a businesses place to raise the kid.

Unless your business is white supremacist's paraphernalia an employee calling customer's "*****s" is undermining the business. Also, if you ask someone who has been both hit by a bus and been fired, they'll tell you it's not the same thing. A job is an opportunity, not a right.

 

Of course you change the terminology ("*****y eyes") consistently to make it sound like the kid was trying to be mean. There is no indication the kid was doing anything intentionally to be mean to the customer.

I don't dichotomize my life and my work as you appear to do. Of course work isn't a right. If the kid is undermining the business then fire him. If not then help the kid. Don't be such a crappy boss.

 

Your inability to separate your professional and personal life isn't relevant. Neither is whether the kid "meant to be mean" nor whether he used the noun or adjective form of the word. He shouldn't have used the word.

When an employee starts describing customers as *****y or nig·gery he is undermining the business. You have no authority to require me to help him understand that nor to pottee train him. He should have learned both before his parents let him walk out the front door.

I would have fired his butt on the spot. Anyone who does less is being crappy to their customers and adult employees.

 

so, we should only fire him because of the bad PR. There is no sin in being a racist and, apparently, no sin in acting like it's not racist.

 

there wondrous ability to read someone's mind. Almost as good as making something up about the woman not being mad about it.

will miracles never cease?

 

“I wasn’t super angry about it,” - cute Chinese Girl


The kid screwed up. It happens. I said I'd talk with the kid and make sure he wasn't intentionally rude to the customer. I'm highly skeptical he was trying to be mean.

 

Your supposed zero tolerance policy for any employee screw-up would make you an absolutely horrible boss.

 

the sin of omission. don't even try you've already put yourself in a corner.

and, backtracking on your statement of fact that he didn't mean anything by it.

hackery at every turn.

you said you'd fire him ONLY because the story leaked and there was bad PR on it. You have NEVER said what he wrote was racist (because maybe you don't believe it exists). You have said he didn't mean anything by it (even though you have no basis in any wild fact about that). You wrote that she wasn't mad about it (until her actual quote was found).

this is not a winning issue for you. move on.

 

Don't (*)(*)(*)(*) with people who handle your food.
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